This Privacy Policy explains how AlphaLens Inc. handles information when you use the IanFV App.
Information we process
- Account information, such as email address and name if provided.
- Authentication information, such as sign-in provider identifiers, session tokens, and account ID.
- Access status, reading limits, and access validity date used to show available content.
- Service and diagnostic data, such as app version, device or operating system type, request logs, crash data, and performance data when available.
- Support information you choose to send when contacting us.
How we use information
- Authenticate your account and keep the app secure.
- Display content available to your account and enforce reading limits.
- Maintain service reliability, troubleshoot issues, and improve app stability.
- Respond to support, privacy, or account deletion requests.
- Comply with applicable law and protect the service from misuse.
Service providers
We may use service providers for sign-in, cloud hosting, app delivery, diagnostics, and support. These providers process information only as needed to support the app and our services.
Retention and security
We keep information for as long as needed to provide the service, maintain security, resolve disputes, or meet legal obligations. We use technical and organizational safeguards, but no internet service can be guaranteed to be completely secure.
Your choices
You can request access, correction, or deletion of personal information. Account deletion is available in the app under Profile > General Settings > Delete Account, or by contacting support@ionafa.com.
Contact
For privacy questions, contact support@ionafa.com.