Privacy Policy

When you visit, register, subscribe, or otherwise use the Service, we may collect the following types of information:

1. Information you provide directly: e.g., name, email, phone number, organization, country/region, and billing details when you register, subscribe, submit forms, contact support, or join campaigns.
2. Information collected automatically: e.g., IP address, device identifiers, browser type, timestamps, pages viewed, click behavior, session duration, and telemetry gathered via cookies or similar technologies. For mobile App users, this may include device model, OS version, unique device identifiers (such as IDFA or AAID/OAID), and app crash logs or diagnostic data.
3. Information from third parties or public sources: e.g., industry data providers or partners that help us enrich our research services.

We collect and process the above information to:

• Provide, operate, and maintain the Service, including account, subscription, and customer support.
• Verify your identity, process registrations and payments (where applicable).
• Analyze usage, improve performance, optimize user experience, and enhance products.
• Send service notifications (maintenance, report updates, subscription changes), market insights, research summaries, or promotions when you opt in.
• Comply with laws, prevent fraud or abuse, and protect the security of the Service.
• Conduct research, analytics, or statistics on a lawful basis, using anonymization or de-identification whenever possible.

We protect your data and do not sell personal information. We may disclose information only when:

• Engaging vetted service providers (payments, email delivery, cloud storage, analytics) strictly for service delivery.
• Our App may integrate third-party plugins or SDKs (such as Google Sign-In, Apple Sign-In, or Expo services). These providers may collect device identifiers (e.g., IDFA or AAID/OAID) and system logs for identity verification, performance monitoring, or analytics.
• Required by law, regulation, or competent government authorities.
• In mergers, acquisitions, asset transfers, or bankruptcy, provided successors honor this Policy.
• You explicitly consent to sharing with designated third parties.

We never use your information for third-party advertising unless you provide explicit consent.

If you subscribe to paid services, we may collect billing details (e.g., card number, billing address, invoice information). Full card numbers are not stored on our servers; certified payment processors handle transactions. We process such data based on contractual necessity or legitimate interest and apply appropriate security controls.

We and our providers may use cookies, pixels, beacons, or device fingerprinting to collect the automatic data described in Section 1.2. These technologies help us:

• Remember login states and preferences.
• Analyze traffic sources, page engagement, and device types.
• Serve personalized content or advertising where legally permitted and with your consent.

You may disable cookies via browser or device settings, or manage preferences on the Site. Some features may not function properly if cookies are disabled.

Depending on your jurisdiction, you may have rights to:

• Access or obtain a copy of your personal information.
• Request corrections, deletion, or restrictions on processing.
• Withdraw consent (without affecting prior lawful processing).
• Transfer data to another provider (where applicable).
• Opt out of marketing communications.

To exercise these rights, submit a request through your account settings. If you need to delete your account and personal data, you can use App: My -> General Settings -> Delete Account, or email service@ionafa.com.

We retain information as needed to fulfill the purposes in this Policy or meet legal obligations, after which we delete, anonymize, or aggregate it. We employ technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure.

Because we may operate globally and rely on cloud or third-party infrastructure, your information may be transferred outside your country. We implement lawful safeguards (e.g., standard contractual clauses) to ensure an adequate level of protection.

Our services target adult investors (18+ or the age of majority in your region). Do not submit personal information if you are under that age. If we learn we collected data from a minor, we will delete it promptly.

We may update this Policy from time to time. Material changes will be announced prominently on the Site with an updated effective date. Continued use of the Service after changes constitutes acceptance.